“We will embed in our decision-making environmental, social and governance issues relevant to our insurance business, and will work together with our clients and business partners to raise awareness of ESG issues”.

“A business model is the way in which companies create, deliver and capture value. Hence, this is the business logic, and it is always the result of a series of strategic reflections and decisions. Thus, the innovation of the business model plays a key role in the current and future success of companies”.

“Insurers have made a big effort to maintain their productivity and culture to support a virtual operation. However, remote work and virtual meetings are likely to continue, albeit less intensely than at the pandemic’s peak, with knock on effects for real estate, business travel, and urban centers.”